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OFFICE ASSISTANTS
SUMMARY STATEMENT
TTS Careers has opportunities for Office Assistants to help with the organization and running of the daily administrative operations of the company.
The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
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Reports to Manager, Instructional Design
PRIMARY DUTIES AND ACCOUNTABILITIES
Qualified candidate will Organize office and assist Management and associates in ways that optimize protocol
•Sort and distribute communications in a timely manner
•Create and update records ensuring accuracy and validity of information
•Schedule and plan meetings and appointments
•Monitor level of supplies and handle shortages
•Resolve office-related malfunctions and respond to requests or issues
•Coordinate with other departments to ensure compliance with established policies
•Maintain trusting relationships with suppliers, customers and colleagues
•Perform receptionist duties when needed
SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE
College degree or equivalent experience in Communications, Education, Proven experience as an back office assistant, office assistant, virtual assistant or in another relevant administrative role
•Knowledge of “back-office” computer systems (ERP software)
•Working knowledge of office equipment
•Thorough understanding of office management procedures
•Excellent organizational and time management skills
•Analytical abilities and aptitude in problem-solving
•Excellent written and verbal communication skills
Instructional Design, or related field
Proficiency with Microsoft Office; specifically Word, PowerPoint and Excel
Training experience (adult learning and technical skill training) preferred
At least 3-4 years Instructional Design or Communications experience
Advanced skills in online development tools like Macromedia Flash, Authorware, or Articulate
Knowledge of Instructional Design methodologies and adult learning theories
Ability to present information and conduct meetings
Comfortable speaking in front of groups
Ability to work under pressure and/or for extended hours
Attentive to details
Excellent verbal, written, organizational, and problem-solving skills
Ability to multi-task
Ability to listen to and respond to customers needs
Ability to remain flexible at all times
Must be able to uphold TTS Careers Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.
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