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HR MANAGER
SUMMARY STATEMENT
TTS has opportunities for an HR Operations Manager to oversee all functions of our Human Resources department and provide support to our employees.
HR Operations Manager responsibilities include reviewing and approving budgets, implementing new company policies and maintaining internal HR systems. To be successful in this role, you should have a degree in Human Resources Management along with relevant work experience in a senior-level position.
Ultimately, you will ensure our HR initiatives are cost-effective, run smoothly and contribute to a healthy work environment.
Reports to HR VP, Instructional Design
PRIMARY DUTIES AND ACCOUNTABILITIES
•Set objectives for the HR team and track progress
•Monitor internal HR systems and databases
•Review and approve or modify budgets
•Design and implement company policies
•Monitor key HR metrics
•Act as a consultant to managers and staff regarding policies and procedures
•Create detailed reports on HR costs
•Recommend new software to address personnel needs, like performance review tools
•Address employees’ queries (e.g. on compensation and labor regulations)
SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE
College degree or equivalent experience in Communications, Education, Instructional Design, or related field
Proficiency with Microsoft Office; specifically Word, PowerPoint and Excel
Training experience (adult learning and technical skill training) preferred
At least 3-4 years Instructional Design or Communications experience
Advanced skills in online development tools like Macromedia Flash, Authorware, or Articulate
Knowledge of Instructional Design methodologies and adult learning theories
•Proven work experience as an HR Operations Manager, HR Manager or similar role
•Good knowledge of labor law
•Hands-on experience with Human Resources Information Systems
•Experience designing compensation and benefits packages
•Ability to develop clear and fair company policies
•Excellent analytical and decision-making abilities
•Team management skills
•BSc in Human Resources Management or relevant field
Ability to present information and conduct meetings
Comfortable speaking in front of groups
Ability to work under pressure and/or for extended hours
Attentive to details
Excellent verbal, written, organizational, and problem-solving skills
Ability to multi-task
Ability to listen to and respond to customers needs
Ability to remain flexible at all times
Must be able to uphold TTS Careers Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.
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